So, you’ve decided that it’s time to start saving money and hassle, and start using virtual receptionist services. How long until you’re up and running? After all, this has to be a complicated process, right? Well, not actually at all! There are a few factors that will determine how quickly your business will be online with your new virtual receptionist services.
Basic Account and Billing Information
There is some important information needed to set up virtual receptionist services, including company and billing information. It’s important to provide this information as quickly as possible, in order to get the basic account set up. Once the requested setup information is ready to go, virtual receptionist services like Smiledog will have your account up and running in about one business day.
Decide On Your Greeting and Call Preferences
Once you’re determined you want to use virtual receptionist services like Smiledog, you’ll want to start thinking about your preferred greeting will sound, as well as your preferences on how calls are to be handled. It is a good idea to reflect on how your currently treat incoming calls, and using that as a template for your instructions to the virtual receptionist service.
For example, does your business require receptionists to book appointments? We’ll need to integrate and sync calendars to ensure all of your appointments are made correctly and that everyone has the correct information on both sides. This does take some additional time, so plan ahead for a smooth transition. If your business doesn’t require appointment setting, rather, simple routing of calls and message-taking, the process is even faster and easier.
Transferring Current Calls To The Virtual Receptionist
Transferring your current phone calls to the virtual reception services is often the biggest challenge that businesses encounter as they make the transition to virtual reception services. Each business handles their calls differently, and you may need to have your phone service provider forward the current business phone line to your virtual reception DID number. If you’re not sure how your calls are currently handled, it’s a good idea to contact your phone service provider with any questions you may have.
From Start To Finish
The most important components of starting virtual receptionist services are to complete the account setup information, determining greeting and call preferences, and transferring phone service to the virtual receptionist DID number. For most businesses, virtual receptionist services can be fully up and running with 2-5 business days. Not bad, when you consider how long it takes to find, hire, and train a new office receptionist! You can read more about exactly how our service works here.
Contact Smiledog today at (647) 496-2188 or submit the online form at the top right of this page, and get the process started today!