We’ve taken the complexity out of hiring a virtual receptionist answering service and created an easy to understand pricing model for our clients. There are no hidden fees.
We charge per second, bill per minute and have a set monthly account fee each month.
Here are the basics of Smiledog’s Pricing.
Monthly Account Fee
There is a monthly account fee ranging from $45 to $99 depending on the type of virtual reception and answering services your business requires.
The three types of service we offer are:
- Standard Answering Service
- Answering and Appointment setting service
- 24/7 Virtual Reception and Answering Service
Per Minute Rate
At Smiledog we bill per second, but charge only in full minute increments.
Here’s an example of how our per minute billing works.
If we answer a call that only takes us 37 seconds to handle then you will not be billed until your account reaches a minute or more.
Let’s say your next call takes us 2 minutes and 12 seconds to handle. You would then be billed for two minutes. Why only two? Because we calculate billing per second, but only charge for full minutes. In this example after two calls you’d be at 2 minutes and 49 seconds. You need another 11 seconds of time on the line before we would bill you for that third minute.
The per minute rate varies based on your call volume. Please contact us to discuss what the per minute rate would be for your business.
One Time Setup and Training Fee
When we take on a new client there is a one time setup fee ranging from $85 – $149. With the $85 being the cost of a basic answering service and $149 being the cost for a business who wants us to book appointments.
This cost covers the training of our staff who will be handling your incoming calls and booking your appointments.Ready to Get Started With Smiledog?