As a health services professional, whether that be a massage therapist, physiotherapist, or chiropractor you’re days are busy.
The majority of your day is spent with patients in consultations and appointments. So answering the phone can be difficult. However you know it’s an important part of the day-to-day operations to keep business rolling.
Current patients could be calling with questions or to book follow-up appointments. Potential new patients could be calling to book a first appointment. If you’re not answering those calls and they go to voice mail then as much as 80% could call someone else.
You don’t want to risk losing current and potential patients to competitors, so what can you do?
What Are Your Options?
You could let those calls go to voicemail, but as discussed above, up to 80% of new callers won’t leave a message.
You could hire an in-house receptionist, but that will be expensive. You’ll have hourly full-time wages, benefits and CPP costs to worry about.
Why Not Hire a Virtual Receptionist Service in Toronto?
Why not hire a virtual receptionist service like Smiledog?
You only pay when the phone is answered, so paying for downtime when no one is calling isn’t an issue.
Using Smiledog for your call answering needs provides exceptional service to your current and new potential patients.
You’ll never miss an opportunity to book a new appointment and you’ll save money by not having to pay for a full-time staff member.
Never Miss a Call
Ensure you always have someone answering your phone by using a Smiledog virtual receptionist. We’ll ensure your phone is always answered during regular office hours, take messages and when required and even book your appointments for your office.
Calls are answered just as if our receptionist was in your office using a scripted greeting created ahead of time.
Your new and current patients will have a seamless experience from us answering your telephone to transferring the call or taking a message. Even booking appointments is easy to manage.
Give Smiledog a try today. To get started simply enter your name and email in the form to the right of this page we’ll send you an example video of how Smiledog can work in your business