If you’ve never used virtual reception before, it’s natural to wonder whether the receptionist can always get your business name right for callers. After all, virtual reception companies must offer services to many businesses — does it ever get confusing?
While incoming calls to some virtual reception services can result in bungled greetings, Smiledog’s system is built to prevent any flubs. How does it work?
Dedicated Line For Each Business
Each business gets its own dedicated line when signing up for service with Smiledog. When a call comes into your cell phone, you can immediately see the name or number of the caller. This is exactly how the Smiledog system works, except the caller’s name or number isn’t displayed — your business name is displayed, along with the selected greeting. This ensures that each highly-trained virtual receptionist answers each call with the right greeting — every time. It’s foolproof!
For an example watch the video above.
Detailed Call Analytics
Smiledog’s advanced software records the call duration, who answered the call, among other data so that you can be sure that you get the value you expect from virtual reception services. Not only does Smiledog promise to deliver the best possible virtual reception service in Canada, they can back up their claims with advanced analytics. You always know what your callers are experiencing while using virtual reception!
Call Smiledog today to learn more about how Smiledog is your top choice for virtual receptionist services in Canada!